Check out this two-part 3ds Max video tutorial which exploits a little known capability of Max to create a head. You'll find this technique easier than box modeling for heads since your topology and edge flow are there from the beginning. With box modeling, there's a lot of division, connecting, turning, etc. to get basic topology in place.
Autodesk's 3D Studio Max is a customizable and scalable 3D modeling and rendering solution for games, film, and television.